The North Family Team
We know how important it is to find the right counselor; someone you can connect with, enjoy, and trust to direct you or your loved ones towards change. We know because we have all gone through this surprisingly difficult search ourselves.
So we want to be upfront with you. We are an excellent group of counselors who take what we do, entering people's lives and all, very seriously. We simply like to remain ourselves doing it.
We are not stoic clipboard holding professionals who stare at you quietly; we are not value pushing know-it-alls who have a clear agenda; we are real people who have gone through a great deal of training and life experience to help direct towards change and healing.
The best way to find out if we can really help you the way we think we can is to come meet us for free. We give of our time in this way to remove the guess work!
Thoughtful, Determined, Warm & Comforting
Jenny Hazlett MA, LPCC.
Counselor, Ongoing Learner With Unending Commitment
When people first meet Jenny they are struck by how warm and comforting she is. She is both welcoming and engaging, and she knows her stuff. There is just a lightness about her that helps people she works with feel comfortable and able to share even the most difficult experiences.
Jenny is living outside of the Springs, so working with her is remote and done through telehealth, with monthly in-person visits in office.
She is our calming place as a staff, and we trust her fully. No matter what comes at her, she handles it with confidence and clarity, and her instincts are second to none. In a word, Jenny is awesome.
As we’ve gotten to know Jenny, we have been consistently encouraged by her level of care for her clients and her work. She is constantly learning, and if her door is not closed you can normally see her pouring over books or listening to seminars to further develop her craft.
Present, Engaged, Direct & Perceptive
Rory Cohen MA. LMFT.
Marriage & Family Therapist, Able To Deal With The Difficult
It is a joy to have Rory on staff. Max and Rory worked together for a period of time back in California, and have reunited to help serve our community here in the Springs.
Simply stated, Rory is a pleasure to be around, personally and professionally. He is as consistent as he is kind, and he notices the details, allowing him the ability to interact in a way that elicits change in a non-confrontational, inviting manner.
He's excellent at evaluating for what is accurate and encouraging what is needed. He works with couples, families, and individuals who find themselves stuck and need to get back in touch with what matters most in life.
Engaging, Honest, Constructive & Clear
Dr. Timothy Heck Ph.D. LMFT.
Marriage & Family Therapist, Directive in All He Does
Dr. Tim is the kind of guy you want to have around. He brings himself into this work in a way that many professionals find difficult, and his passion to help others is tangible in all he does.
He is driven, and engages couples and individuals in need with a similar drive. With a lifetime of skill, experience, education, and expertise, Dr. Tim is called on to speak and serve his community frequently, and allows his level of competency to affect change with those he works with.
He is a pleasure to be around, and his joy in life and his sense of peace is a tangible reality as you interact with him. With over 29 years of experience, decades of study in both psychology and theology, and his own experiences of pain, he is well suited to help others who are struggling, and has a particular gifting in practically guiding couples towards wholeness in their relationship.
Genuine, Heartfelt, Present, & Creative
Stacia Littlefield MA, LPCC.
Counselor, Excellent Communicator Who is Authentically Present
There honestly is just an authenticity to Stacia. She’s soothing and approachable, and demonstrates a level of knowledge and expertise beyond her years. She seems to simply understand relationship, and because she remains herself in all she does, she’s present and available throughout the process of therapy.
From day one, we have experienced her attention to detail and her level of understanding. She takes the time to truly know the people in front of her, and we love that she is fully present in what you does professionally and personally.
Her natural desire to grow, learn, and engage with new information and experiences lends itself to this profession. We find her an absolute pleasure to work with, and so will you.
She puts her whole heart into this work.
Warm, Strategic, Collaborative & Encouraging
Elisha Wisener MA, LMFT
Marriage & Family Therapist, Leaves No One Behind
Elisha is someone we have wanted on our team because of her unmistakable ability to effect change in the lives of her clients and colleagues. With extensive training, she rounds out our team as a couples and family therapist who loves to work with those who feel stuck.
Her natural ability to see into your experience and quickly understand what is going on allows her to strategically shift experience towards health and wholeness while maintaining a collaborative relational stance.
In the simplest sense, she embodies what we believe it means to walk along side others towards change.
We are excited for you to work with her and experience clarity, direction, understanding, and hope.
Direct, Calm, Honest & Bold
M. Max Ziegenhagen MA, LMFT
Marriage & Family Therapist, Owner of North Family Counseling
Max has a way of making people feel loved and valued, which can go a long way in family therapy and trauma work. He's just smart, and often thinks in ways that are unique and out of the box.
There is a freshness to the work he does. He works with people as they are, rather than what they should be or could be. We think the reason for this is that he actually cares, which in and of itself can feel unique.
Sometimes his way of doing things can catch you off guard, as he will often say what we know needs to be said but is rarely heard. He takes what he does seriously, and really does not want people to get stuck, especially in the help they receive.
He has the ability to say what is true with a level of warmth and care that allows it to be heard.
Kind, Precise, Thoughtful & Clear
Chelsea Ziegenhagen BA
Administrative Director & Interior Decorator
Chelsea is the reason the office is so beautiful. We like to say she made the space therapeutic in the way the counselors make the relationships so.
She has been a major part of the success of North Family Counseling, as her attention to detail and willingness to put herself into all she does demonstrate.
Chelsea makes the big picture work, and she is behind the scenes keeping the life and heart of this office alive and well. Anyone who has the pleasure of meeting her know what we are talking about.
If you ever need a decorator, she helps owners of offices and homes invite warmth and functionality into spaces so that they can be enjoyed as intended.
Detailed, Diligent, Empathetic & Consistent
Cherise Davis BA
Office Manager, Makes Our NFC World Function
Cherise is an invaluable member of our team, and we could not provide the level of service and care we do without her constant care for the details.
She makes a connection with each client she engages, and we get consistent feedback that working with her on scheduling, billing, or any other administrative need is a breeze. She has a way of making the mundane enjoyable and simple.
She frees us all to do what we do best, and keeps the world of North Family Counseling turning so that we can support, care for, and provide for this community.
We are not sure what we would ever do without her. Give us a call or email to and experience a seamless transition into enjoying the help you have been looking for.